At Hadley Learning Community, we recognise the challenges that families face in bringing up children. Everyone needs help at some point in their lives and therefore an ethos of early help is important for any school. There may be times when you need extra help, support or advice. If this is the case please come and talk to us, we are here to help.

Providing early help to our children and families, means we can be more effective in preventing problems from affecting children’s ability to thrive and learn. Early help means providing support as soon as a concern emerges, at any point of a child’s life, from Reception through to Year 6.


How can I access Early Help at HLC Primary?


Your class teacher is your first point of contact for any issues or concerns. Teachers are responsible for the well being of all the children in their class and will liaise and signpost to other staff members as required.


Our Early Help Lead at HLC Primary is Gemma Cole (Family Support Officer).

Please contact our main Primary School Reception to book a meeting with Gemma.


Please click here to view our full school Early Help Offer.


What does this look like?

Early Help Assessment and Support Plans

An Early Help Assessment is a way of noting down what is going well in your family, what the worries are and what needs to happen to help things improve. Together you will then agree the best way to make this happen; this will be written into a Family Plan.

Signposting to SENDIASS

Support for Parents/Carers of children with additional needs.

Signposting and/or referral to PODS

PODs are a parent support group for parents with children with additional needs. They provide advice, someone to talk to and also hold regular workshops.

Signposting to Telford Children’s Autism Hub

The Children’s Autism Hub is open to all children and young people aged 0-18, and their families, who have a diagnosis of Autism.

Referral to School Nursing

Referrals can be made around the following concerns: physical, emotional, developmental, maternal low mood, sleep, behaviour, feeding/weaning, accident prevention, sexual health, CSE, diet, weight and communication.

Referral to PEGS (Parental Education Growth Support)

PEGS are an organisation specifically founded to support parents, carers and guardians who are experiencing domestic abuse at the hands of their own children.

Referral to BeeU (previously CAMHS)

School can refer to BeeU if there are high-level concerns around anxiety, or for a diagnosis for Autism or ADHD.

Referral to Strengthening Families

Strengthening Families provide local services for families with children aged 0-19 through children and family centres, in a planned approach to ensure resources are targeted where they are most effective.

Referral to Young Carers

Practical and emotional support for children who may be a Young Carer. Young carers may have to deal with a range of illnesses with the person they care for, such as disability, chronic illness, mental health difficulties or problems with drugs or alcohol misuse.

Signposting to mental health support

Mental health is about how we think, feel and behave. Every week one in six people will visit their GP concerned about their mental health. One in four people go on to develop a recognised mental health problem which can affect their daily life, relationships or their physical health.
Mental health help services - Mental health help services - Telford & Wrekin Council

Attendance Support

Invitation to the HLC Primary walking bus. Route can be provided upon request.
Support from Milli Couzens (attendance lead) or Dan Santopietro (EWO).
Use of the school minibus for transport can be organised when needed.

Uniform support

HLC Primary Uniform Stop - lost / second hand uniform can be taken from the uniform stop located at the Fishbowl Reception desk.
Uniform parcels can be organised from Mrs Smith on main reception.
Uniform vouchers

Cost of living support

LCT foodbank onsite can be accessed. Please speak to a member of staff
Food vouchers can be provided where necessary.

LCT Attendance and Welfare Team

Nikki Morrison

Housing support
Furniture / white goods support.
Please also visit: for further housing support and advice.

Pastoral Team Support

ELSA - Emotional Literacy Support
Drawing and Talking
Lego Therapy
MH support team


SENDCo and SEND assistant available
Parent Coffee mornings

Parent Workshops

Healthy Living Team – cooking workshops
Online safety workshops
Family learning groups run in school
School nurse visits to EYFS
Nursery and Reception Teeth Brushing