Online payments with ParentPay!

19th December, 2023
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Date Published: 19th December, 2023

Starting from January 2024, we will be introducing a more convenient way to pay for school meals, and other school items online, using a secure service called ParentPay

ParentPay will be live at school from January 2024. From this date we will be working towards no longer accepting cash and cheque payments, making the school a cash-free environment.  Parents who need to continue making payments by cash may do so using the PayPoint network at local convenience stores.

As part of the launch process, our cashless online services for school catering will be unavailable from noon on Friday 22nd December to Sunday 7th January. Cashless payment will be available from the 8th January 2024 via ParentPay.

If your child is enrolled on the London Theatre or Ypres Trip in 2024, payments will close at noon on Wednesday 20th December, and will re-open the first week back after Christmas (week commencing 8th January). You will be contacted by Mrs King regarding payments for your child’s trip separately.

Please note, you will be able to login to ParentPay using your activation code straight away, however you will not be able to see cashless balances until 8th January 2023.

If you have any queries regarding school trips, please contact Mrs Alison King alison.king@lct.education

You will receive your unique ParentPay Account activation details before the end of term via email. Please watch out for more information. 

Please continue to pay for trips and visits using your SCOPAY account until Wednesday 20th December.

For further information on ParentPay please see the FAQs overleaf or visit www.parentpay.com

Yours faithfully

Daniel Roycroft
Head Teacher, Secondary Phase

 

ParentPay FAQs

  • When can I log in to my account?

Once you have received your activation letter from school with your activation login details you will be able to activate your account and start making payments. This letter will be sent to you soon by your school.

  • Which cards can I use?

ParentPay accepts MasterCard, Visa and American Express credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards.  Some schools may limit the use of credit cards for some transactions; you will be informed by the school directly of any such restrictions.

  • Is it safe to make payments on the internet?

Yes.  ParentPay uses leading technology to process your card transactions securely.  All communication with the bank is encrypted and neither ParentPay nor the school have access to your card details.

  • How can I check that it’s secure?

Standard website addresses begin with http: the address for a secure site will always begin with https. You will also see a padlock at the bottom/top right of the screen on our login page and after you have logged into your account; never enter your card details or personal data on any web page whose address does not start https.

  • What about our personal information?

ParentPay Limited, and its group companies, operate in full compliance with Data Protection Law; Including the Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679.

The ParentPay Terms and Conditions include a Data Processing Agreement (DPA), compliant with the GDPR, which details both parties’ obligations relating to Data Protection.
https://www.parentpay.com/schools/school-terms-and-conditions/

The ParentPay Privacy Notice, which is available to end users, provides further information on the processing activities undertaken by ParentPay.
https://www.parentpay.com/privacy-policy/

ParentPay will NEVER contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers. If you are ever contacted by someone claiming to be from ParentPay, please contact us immediately on 02476 994 820.

  • I do not have a home PC so how can I use ParentPay?

You might choose to visit your local library, internet café or see if you can get access to a computer at work. Alternatively ask if you can use your school’s computers.  Many schools have computers available for parents and will be happy to show you how to use them.

For more information please visit www.parentpay.com